Your broker will go down.
The question is whether you'll have proof.
SIPC protects you if your broker goes bankrupt — not if their platform crashes mid-trade. When an outage costs you money, you'll need to prove what happened. First to your broker, and if they push back, to an arbitrator.
74%
Of arbitration hearings ruled against the customer in 2024 — documentation is the difference
Source: FINRA Dispute Resolution Statistics$0
What most traders can prove when their broker says “our systems were operating normally”
What happens when you have no proof
Your platform goes down during a volatile move
You can't close your position, can't place a hedge, can't do anything but watch.
You contact your broker
They say "our systems were operating normally." You have no recording, no logs, no timestamps.
You escalate to a dispute
It's your word against theirs. They have server logs. You have a memory of what happened.
How Sealtrace protects you
Set it up once. It runs in the background every time your broker is open. If something goes wrong, you already have the proof.
Auto-detects your broker
Sealtrace knows when your trading platform is open and starts recording automatically. No buttons to press, nothing to remember.
Catches problems automatically
Detects screen freezes, lag spikes, and connection drops in real time. Every anomaly is timestamped and saved.
Saves more than just video
Each clip includes your screen recording, network health logs, and precise timestamps — not just a raw video file.
Export everything in one click
Get a complete package — recording, logs, and a professional incident report — ready to send to your broker or attorney.
Works with Interactive Brokers, thinkorswim, Schwab, Robinhood, Webull, TradeStation, Tradovate, TradingView, and any custom broker. See how it works
How to Prove Your Broker Went Down
What you need for a strong claim — and how to have it ready.
How Often Do Trading Platforms Go Down
272 outages in 2024. Here's how often it actually happens.
Be ready before the next outage.
Join the waitlist. Be the first to know when Sealtrace launches.
Join the WaitlistSealtrace is a recording tool, not legal advice. Recordings may support a dispute but do not guarantee any outcome. Full disclaimer